We’re continuing to hear from hospitals of all sizes that they want to leverage their Cisco platforms as the foundation for other mission-critical messaging and communications such as Amcom. Case in point, Rockingham Memorial Hospital (RMH) has a Cisco wireless VoIP foundation and is working with us to address the needs of its mobile staff. This 238-bed hospital in Harrisonburg, Va., is implementing Amcom's encrypted smartphone messaging, Web-based directory / on-call scheduling, and emergency notification solutions. The hospital contact center will also use Amcom's call recording solution to improve call center quality, monitor compliance, and evaluate operator training needs. RMH chose Amcom in part due to its Cisco integration strategy and for its breadth of products that provide the ability to create a succinct communications flow throughout the hospital.
You can read the press release we issued this week to learn more.
Any comments or thoughts on how you’re seeing Cisco used for advanced messaging or workflows today?
Wednesday, January 25, 2012
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