Tuesday, July 19, 2011

Emory University: Making Meaningful Connections Through Technology

We are excited to share with you a new video we created with an exceptional customer, Emory University Hospitals.

Over the years, Emory University Hospitals has become a true leader with its approach to technology, staff communications, and patient care. Emory has worked with Amcom Software to create a unified communications platform which includes:


  • Sending critical messages to staff on smartphones

  • Notifying all necessary staff simultaneously to speed treatment for heart attack patients (notable reduction in average door-to-balloon time)

  • Running an efficient, consolidated contact center that provides top-notch service for 6,000 to 8,000 calls/day

  • Managing organization-wide on-call scheduling online

Watch now to learn more about Emory's approach to technology and staff communications. We're thrilled about the success this long-time customer has achieved using its Amcom solutions and hope you find this video inspiring.

Would love to hear your comments!

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