New Findings on the Diversity of Devices

We’ve talked about this important topic previously, but now we have an even clearer picture of what’s happening out in the industry. Based on the results of a hospital communications survey we performed (access survey here), hospitals are currently using 5.8 different devices on average within their facilities to communicate with users. Using pagers alone is not enough anymore.

We discovered within the 300+ healthcare organizations surveyed that healthcare organizations need to communicate with a variety of devices, including pagers, smartphones, traditional cell and desk phones, Wi-Fi phones, Vocera badges, email systems, tablets, and more. In fact, different staff members tend to need different things. Nurses often rely on Wi-Fi phones, housekeeping on pagers, and physicians on smartphones. It doesn’t have to be all or nothing.

Our research actually shows that hospitals will become more diverse in the number of devices they use in the future rather than less. But as long as messages reach the right people on the right devices at the right time, patient safety standards can be protected and staff can be satisfied. You should be able to send a notification from a single system and reach all message recipients simultaneously, regardless of the devices that they carry.

What’s happening in your organization as far as device use?

Let us know what you think by leaving a comment below.

A New and Exciting Chapter in the Amcom Story

As you may have seen, USA Mobility has acquired Amcom Software. We’re thrilled about the promise this holds for our customers, partners, and employees.

The acquisition is about combining the two leaders in mission-critical communications. USA Mobility is the undisputed leader in paging -- the foundation of mission-critical communications today. Increasingly, however, the requirements of mission-critical communications are evolving.

Pagers were once the lone device option for urgent communications in healthcare, government, and public safety. But today’s leading organizations speed response by communicating with a diverse array of methods and devices. That’s where Amcom comes in as the leader in delivering software solutions which enable seamless, critical communications.

Amcom connects people across a universe of devices and contact methods that is always expanding. This powerful combination creates one company at the forefront of mission-critical communications, providing end-to-end solutions today and tomorrow so the right people get the right information on the right device at the right time.

Read the full press release.

Let us know what you think by leaving a comment below.